PR Newswire
Building on its mission to create a natural, seamless hearing experience, Widex USA Inc. today announced My Guide – a new feature in the WIDEX MOMENT mobile app that empowers hearing aid users to maximize the comfort, performance and utility of their hearing aid devices after the initial fitting.
With up to 20 percent of new hearing aid users reporting difficulties and frustration in becoming familiar with their devices,1 the My Guide tool delivers much-needed education and guidance to ensure every hearing care professional and their patients experience the best possible results.
"Using a hearing aid for the first time or adjusting to a new device can take time and dedication, because wearers have to form a new habit," said Dana Helmink, AuD, Sr. Manager, Clinical Product Specialist at Widex USA. "We developed the My Guide mobile tool to make the initial adoption period as painless and positive as possible. My Guide offers wearers videos and written instructions for proper usage, storage, maintenance and more, helping them to overcome problems remotely."
Hearing care professionals are encouraged to promote the My Guide tool throughout the patient journey as a vital resource that simplifies device use and provides all the information they need, which can help relieve stress among patients....
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